Product related

How do I change the time?
The time can be changed by pulling the crown out one ‘click’.

How long should my battery last?
Batteries should last approximately two years.

I need to replace my battery, can you recommend where to get it done? 
Please do not try to change the battery yourself as this may void warranty. Any reputable watch repair shop should be able to undertake the replacement of the battery for a nominal fee. The stock battery used in BW1 is a RENATA 364.

What are the dimensions of the watch?
You can view the basic dimensions of our watches by clicking here.

What are the dimensions of the strap? 
You can view the basic dimensions of our watches by clicking here.

Order and Warranty 

My order is incorrect or damaged, who should I contact? 
All orders are packed and checked multiple times before dispatch, however if there happens to be a problem with your order please contact us and we will rectify the situation.

Where is my order?
All domestic orders are dispatched via _. All international orders are dispatched via _. Once your order has been sent, you will receive an email from the courier with a link to tracking. If you have not received this email then please check your junk folder. If you have not received an order update within a few days then please contact us.

What warranty do you provide?
All Brant watches come with two year warranty valid from date of purchase, full details can be found here.

You can read our Privacy Policy here and Consumer Terms & Conditions here.